Last updated on 9th April 2025

Boostify Ltd, a company registered under the laws of Malta, bearing company registration number C 110698 and having its registered address at 1st Floor, Suite 3, Central Business Centre, Mdina Road, Zebbug ZBG9015, Malta is the data controller of the online store accessible at https://shop.hacksawgaming.com/ (the “Store”).

The terms “we”, “us” and “our” shall be construed accordingly.

We recognize our obligations as data controllers and are committed to complying with applicable data protection law. We respect your privacy and are committed to ensuring that your personal data is protected.

1. What is personal data?

“Personal data” refers to all information which can render you personally identifiable, such as your name, surname, email address, delivery and billing address, and payment details and includes all information and documentation that can arise or be produced which can identify you personally.

2. How do we collect your personal data and what personal data do we process?

We collect personal data about you in the following ways:

• When you choose to place an order with us through the Store. In such case, we proceed the data you provide us to process your order request.
• When you choose to contact us, we may process any personal data you include within your correspondence.
• When you access the Store, please note that the Store uses cookies. Kindy refer to the Cookie Policy for further information on our cookies.

3. Purposes and Legal Basis for Processing

We process your personal data for the following purposes and on the following legal basis:

• When you place an order request with us, we process your data in order to process your order request and for reasons strictly related thereto such as to contact you to confirm or reject your order request, to process your payments, to deliver your products, and to keep you updated about your request. We do so on the basis that such processing is necessary for the performance of the Store’s terms and conditions.
• When you choose to contact us, we will process any personal data provided to us in order to act upon your correspondence and/or to respond to your correspondence. We process such personal data on the basis of your consent provided to us by the act of contacting us with such correspondence.

Please refer to our Cookie Policy with regards to cookies.

We may also process any personal data that may be provided to us for any purposes required to comply with applicable laws as well as any purposes which may be inherently in our legitimate interests, such for defending or instituting legal actions or proceedings.

4. Information about other people

If you provide information to us about any person other than yourself, you must ensure that they understand how their information will be used, and that they have given their permission for you to disclose it to us and for you to allow us to use it.

5. Marketing

Following your purchase of any products on the Store, we may process your email address provided to us to send you marketing communications about our products and offers, based on our legitimate interest in keeping you informed.

You have the right to opt-out of receiving any such marketing communications from us at any time. If you no longer wish to receive marketing emails, you can unsubscribe by clicking the "unsubscribe" link at the bottom of our emails or by contacting us directly on email at shop@hacksawgaming.com.

6. Data Retention

Your personal data shall be retained exclusively for the period in which it is necessary to fulfil the purpose of collection.

Generally, we envisage retaining your data following the placement of an order request for a period of 5 years from such request’s placement. Furthermore, fiscal related data is envisaged to be kept for up to 10 years in view of applicable legislation.

Where we process your personal data on the basis of your consent, we will process it only till necessary to fulfil the purposes consented or till you withdraw your consent, whichever is earlier.

Upon expiry of the applicable retention period we will securely destroy your personal data in accordance with applicable laws and regulations.

7. Data Security

We take the protection of your personal data very seriously and are committed to take the appropriate technical and organisation measures to protect your data against unauthorised or unlawful processing.

8. Your rights

You enjoy various rights in relation to your personal data:

• Right to Withdraw Consent – you have the right to withdraw your consent at any time where the processing was based on your consent. The withdrawal of your consent will have no affect on the lawfulness of processing based on consent before its withdrawal. Consent may be withdrawn by contacting us by email;
• Right of Access – the right to ascertain whether we hold personal data about you and to receive a copy of such personal data;
• Right to Complain – if you have any complaints regarding our processing of your personal data note that you may contact us at the contact details provided below;
• Right to Erasure – you have a right to request that we delete your personal data in certain circumstances;
• Right to Object – you have a right to object to our processing of your personal data and request that we stop such processing where we rely on our or a third party’s legitimate interest/s;
• Right to Data Portability – you have a right to request that we port certain personal data in a structured, commonly used and machine-readable format. If technically feasible, you may also request that such data is transmitted by us directly to a third-party controller of your choice;
• Right to Rectification – you have the right to update, correct and rectify any inaccurate personal data we process about you; and
• Right to Restriction – you have a right to request that we restrict your personal data in certain circumstances.

9. Recipients of your personal data

We do not sell your personal data to third parties. Only our employees, contractors, suppliers, advisors and representatives who require access to such personal data on a strict need to know basis will have access to your personal data.

Note that our IT suppliers and hosting service providers will process your personal data for technical purposes. We also use payment providers to be able to process your payments.

We may also share your personal data if so instructed to perform a service or where required to comply with our legal obligations or legitimate interests.

All processing will happen in in the EU.

10. Automated Decision Making and Profiling

Your personal data will not be processed for the purposes of any decisions taken solely on the basis of profiling methods or algorithmic/automated decision-making without human intervention.

11. Contact Details

If you have any queries regarding our personal data processing practices, do not hesitate to contact us on privacy@hacksawgaming.com.

12. Updates

We may update and change this Privacy Policy at any time by posting the newer version on the Store. If you have already placed any orders with us, we will also inform you that the Privacy Policy has changed by emailing you at the respective email address supplied to us.

If any change made require your consent, we will not proceed with such processing in your regard before we collect your consent following notification of the respective updates / changes.